Although it can be difficult creating new content, scheduling, monitoring and responding, can all be daunting, leading to wasted time and poor results. Here is the good news, there are strategies we are going to discuss that will elevate your social presence and give you the community image to win new clients, educate your followers and help you thrive as a social practice.
Social Media gives your brand a voice!
Social media gives your brand a voice. One important thing to remember about social media, it’s called SOCIAL for a reason. This is not a commercial, a blog, or a radio ad. This is a place to BE SOCIAL. To communicate, engage and interact. If you are not getting likes, followers or engagements on your channels it’s because you are using it as a push marketing channel.
Social media is about “pulling”. Fun, engaging and educational content you can attract new pet parents, then interact with them. If you are simply putting out content because “that's what you are supposed to do” you may as well shut down the page, it’s wasting your time.
Veterinary Social Media Resources
Let's talk about how to Enlighten, Engage and Educate your audience! I call this the 3 E’s. Notice it’s not sell, promote and advertise. Let's jump into some examples. I'm going to show you how Dr. Mac, at Mac Animal Clinic has been super successful in growing her practice with Social Media.
The “Highlight your practice” post;
Here is a post that speaks to an important yearly celebration. International Women's Day. This practice posted a picture of their staff and explained that they are a business led by women and are proud of it! You can see good engagement. You can also see that they are promoting information about who they are and what they are proud of! This post is an example of humanizing the brand, being authentic and showing off the fantastic culture Mac has built inside their clinic!
Here is an educational post, interesting to look at and gives Dr. Macs clients the awareness they need to understand ticks and prevention. Educating pet parents to take better care of their pets.
This graph comes from a very popular social media company who runs studies on all different niches called sprout social, this data proves engagement on Facebook in the healthcare vertical. Going by this chart the suggestion is to post on Facebook, Monday to Friday between the hours of 6am and 6pm. However, you can check your insights on your Facebook page to see when your followers are engaging with your posts, ill show you how to do that next.
For Instagram, we know that younger demographics are on this channel. In the sprout social study, you can see that Tuesdays between 7am and 7pm is the clear winner. However, weekly posts during business hours are best as a general best practice.
Most important, use your data, in real time to know the best times to post. Here is how;
On the desktop app, when logged into your page, go to “Insights”
You will get presented with data points like you are seeing below. It tells you the days of the weeks and times people are most engaged with your posts. Then follow the data!
How many times per week should you be posting?
I'm going to make this easy for you. 3 to 5 times a week will keep you top of mind and engaged with your followers. That sounds like a lot. But with the tips and tricks I am sharing here you will have a TON of ideas! And if you have an agency like MyPortal assisting your posts will be professionally designed with logo branding, and you will definitely never run out of ideas! Get ready fo the next video, we are going to fill you up with ideas, tips and more tricks to win on social media! The reality is, when it comes to the amount of times you should post, don’t get complacent in just a few times per week. When you have something of value, or fun, or exciting to share, SHARE IT!
MyPortal Veterinary Marketing is passionate about social media and the success of our clients. We have a unique process in which we manage your channels for you but collaborate on design and custom posts to get the engagement you need. We take the heavy lifting off your plate!
Start with a marketing audit, we will show you exactly how we help veterinarians make meaningful connections with their communities on social media!
Inspire the world with your branding! Develop your purpose, unique value proposition and start attracting high-value clients!
Valued at $350.00. A custom, hand-made report by marketing pros specifically analyzing your competition and current marketing results!
Spend 30 minutes with a marketing pro to find out how MyPortal Marketing can help your business grow.
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